Privacy Policy

Ansdell Plumbing Supplies  – Privacy Policy
03/02/2022

Our contact details
Name: Ansdell Plumbing Supplies

Address: 72a Woodlands Rd, Lytham Saint Annes FY8 4BX

E-mail: ansdellplumbing@gmail.com

The type of personal information we collect
We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)
   

How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You entered contact details on our website, enabling us to contact you.

We will not share your information with anyone outside of our organisation.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Ansdell Plumbing Supplies and emailing us directly on ansdellplumbing@gmail.com

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest. 

 

How we store your personal information
Your information is securely stored using MailChimp’s secure 2-Factor Authentication servers and locally under AES-256 encryption.

We keep Customer contact information for 2 years. We will then dispose of your information by securely destroying any information we hold on you. We will also securely destroy any data we hold on you if you make a request for us to do so.

 

Your data protection rights
Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at ansdellplumbing@gmail.com if you wish to make a request.

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at ansdellplumbing@gmail.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113w

ICO website: https://www.ico.org.uk